Our solutions
Authentication
Frictionless, multichannel user and transaction authentication. Consolidating SMS, OTT channels like WhatsApp, Zalo, Telegram, email, and voice verification into a single API, with intelligent routing, automatic failover, and built-in fraud prevention
Know Your Customer – KYC
Telco-led identity proofing that verifies real people behind accounts. Using carrier signals like SIM swap detection, number tenure and device matching, that fraudsters cannot fake. Compliance-ready for regulated industries.
Single API Authentication Orchestration
Authentication Fraud Prevention
Carrier API Integration
Authentication Analytics
Single API Authentication Orchestration
Authentication Fraud Prevention
Carrier API Integration
Authentication Analytics
KYC
Telco-Led Verification
OTP Orchestration
Device & Risk Scoring
Compliance Guardrails
Telco-Led Verification
OTP Orchestration
Device & Risk Scoring
Compliance Guardrails
Customer Stories
How MBSB Bank processed 75,000+ loan applications in one week
How Eight (Starhub) achieved customer loyalty at scale with ADA’s AI-powered support
How a Leading Credit Leasing Company Doubled Payment Collection Efficiency with WhatsApp
Trusted Technology Partnerships powering secure identity
Meta Messaging Ecosystem
WhatsApp Business orchestration for secure authentication and KYC journeys. We’re an official Business Solution Provider with reliable delivery, governance, and analytics
Regional Telco Partnerships
Direct carrier API integration with major MNOs across SEA markets. Enables SIM swap detection, number tenure verification, and carrier-grade identity signals
Multiple carrier partnerships
SEA-wide coverage
Real-time signals
ISO Certification
ISO certified (27001) platform with built-in compliance controls for regulated industries. Template management, audit trails, and GDPR-ready architecture
ISO certified
BFSI compliance ready
PDPA compliant
FAQs
Do we need both Authentication and KYC?
Not necessarily. Authentication handles ongoing verification (login, transactions, 2FA). KYC focuses on identity proofing at onboarding. Many clients start with one and expand. They share infrastructure (ADA Verify, carrier APIs) so bundling is efficient.
How is this different from Twilio or document verification?
Pure messaging platforms deliver OTPs. Document vendors verify papers. ADA verifies people. Our telco-led approach uses carrier signals (SIM swap, number tenure, device matching) that fraudsters cannot fake. We complement both by adding the identity layer they lack.
What is the fastest path to value?
Start with one high-volume use case: account opening verification, transaction authentication, or password reset. Prove fraud reduction and completion rate improvement, then expand channels and use cases. Basic implementation: 4-6 weeks.
What carriers do you have access to?
We have direct partnerships with major carriers across SEA. Coverage varies by market. During scoping, we confirm availability for your specific geographies and use cases.
What about compliance for regulated industries?
Built for Financial Services from day one. ISO 27001 certified with compliance guardrails for BNM, OJK, BSP, MAS requirements. Audit trails, template management, and documentation included. We already serve banks and lenders with strict regulatory requirements.
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