Financial Services
Data and AI powered experiences for financial services, built to perform
We help banks, insurers, and financial services providers turn customer and transaction signals into decision-grade intelligence that powers compliant acquisition, secure onboarding, and personalised journeys that lift conversion, value, and cost-to-serve.
ADA’s Impact on Financial Services
Financial institutions need to personalise at scale while meeting strict regulatory requirements. ADA combines identity, unified customer intelligence, AI agents, and secure data foundations to help you acquire, onboard, and retain customers with confidence.
Rising acquisition costs, fragmented customer data, and compliance complexity are slowing digital growth. ADA helps financial institutions unify data, personalize at scale, and convert with confidence, all while meeting regulatory requirements.
We specialise in regulated industries
building compliant acquisition, secure onboarding, and personalised journeys with governance and audit trails built in
Technology partners:
- Meta (WhatsApp Business)
- Snowflake
- Databricks
- Salesforce
- Google Cloud
Our AI-driven approach to Financial Services transformation
Financial institutions need to acquire and retain customers profitably while meeting strict regulatory requirements. ADA combines identity verification, customer intelligence, conversational AI, and governed data foundations to help you personalise at scale with compliance built in.
Identity
Multichannel authentication and telco-led KYC on one platform, verifying real users with carrier-grade signals for secure onboarding and transactions.
Customer Intelligence
Predictive models and real-time audiences for cross-sell propensity, churn prediction, and next best action, with transparent, auditable logic for regulated environments.
Conversational AI
Compliant AI agents for onboarding, servicing, and collections that resolve needs, complete transactions, and escalate safely across WhatsApp, chat, and voice.
Omnichannel Marketing
Compliant personalised broadcasts and value-based acquisition that connect media spend to funded accounts and approvals.
Data & AI Foundation
A unified, AI-ready foundation for customer and transaction data with full lineage and access control, satisfying compliance and enabling activation.
Our Products
Verify
Conversational AI: BMP & AI Studio
Audience Manager
Active Content
Verify
Conversational AI: BMP & AI Studio
Audience Manager
Active Content
Customer Stories
How DBS Improved First Login by 84% with Compliant, Personalised Broadcasts
How MBSB Bank processed 75,000+ loan applications in one week
