Commerce
Convert every interaction into revenue by unlocking intelligent, unified, omnichannel execution
Our solutions
Marketplace & Social Commerce
Always-on marketplace, social, and D2C operations, with creative production, retail media, and Intelligent Commerce decisioning, run as one commerce growth engine, not a task list.
0
%
GMV growth
0
%
Conversion rate uplift
Commerce Intelligence
AI shopping assistants grounded in the live catalog, guiding discovery, comparison, and checkout in chat, and turning every intent into a sale and a segment.
0
%
Whatsapp cart recovery
Our Products
Digital Experience Personalisation Suite
One personalisation engine spanning Recommend & Engage, Find & Discover, Ensemble AI, and Social Proof Messaging: product recommendations, content and offers, semantic search, complete-the-look bundles, and real-time urgency, all on one shopper profile.
ADA Intelligent Commerce
ADA’s AI decisioning platform for commerce, connecting channel data into one P&L view and turning commerce signals into actions. Powers Marketplace & Social Commerce and Commerce Intelligence.
Shopping Assistant
Conversational commerce agent grounded in the live, quality-gated catalog, from discovery to checkout and reorder.
Conversational AI: BMP & AI Studio
The messaging infrastructure and agent platform behind conversational commerce, WhatsApp at enterprise scale with agent design, grounding, and guardrails.
Digital Experience Personalisation Suite
One personalisation engine spanning Recommend & Engage, Find & Discover, Ensemble AI, and Social Proof Messaging: product recommendations, content and offers, semantic search, complete-the-look bundles, and real-time urgency, all on one shopper profile.
ADA Intelligent Commerce
ADA’s AI decisioning platform for commerce, connecting channel data into one P&L view and turning commerce signals into actions. Powers Marketplace & Social Commerce and Commerce Intelligence.
Shopping Assistant
Conversational commerce agent grounded in the live, quality-gated catalog, from discovery to checkout and reorder.
Conversational AI: BMP & AI Studio
The messaging infrastructure and agent platform behind conversational commerce, WhatsApp at enterprise scale with agent design, grounding, and guardrails.
OurServices
Marketplace & Social Commerce
Commerce Intelligence
Conversational Commerce
Digital Experience Personalisation
Marketplace & Social Commerce
Marketplace Operations
Always-on management across Shopee, Lazada, TikTok Shop, Tokopedia, Tiki, Blibli, Amazon, Zalo, and Facebook, orchestrating assortment, campaigns, and store health against P&L outcomes.
Social Commerce
Social commerce strategy across livestream, content, affiliate, and media, run as a daily operating model, not occasional events.
Performance & Retail Media
Performance content, demand generation, and retail media planned and bought against contribution margin, not just ROAS.
D2C Operations
Brand.com operations, CRM, merchandising, and feature roadmap managed to build customer data, retention, and lifetime value.
New Market Entry
End-to-end market entry, from business registration and marketplace management to warehousing and fulfilment with our logistics partners.
Commerce Intelligence
Implementation & Data Connection
Channel and system integration, data model setup, and historical load, unifying marketplaces, own store, and retail media into one view.
P&L & Insight Configuration
P&L structured by channel and SKU with your fee, voucher, and margin logic, plus dashboards, alerts, and scheduled reporting.
AI Signals
Natural language querying and next-best-action recommendations against your live commerce data.
Managed Insights & Decision Support
Ongoing analysis, business reviews, and decision support built on the platform view.
Conversational Commerce
Conversational Commerce Journeys
Journey design and build for commerce in chat, from cart recovery and replenishment to promotion and checkout guidance.
Shopping Assistant Deployment
Catalog grounding, brand voice, and guardrails for the conversational shopping agent across on-site and messaging channels.
Managed Conversation Operations
Performance monitoring, catalog and content upkeep, and journey optimisation as an ongoing service.
Digital Experience Personalisation
Experience Design & Strategy
Personalisation strategy, journey and placement design, and KPI frameworks, defining the optimal experience before building.
Experience Build & Modernisation
Platform implementation, catalogue and clickstream integration, and storefront build and modernisation.
AI Content Supply Chain
AI-powered content and creative production feeding personalised placements and campaigns at the velocity the engine can consume.
Customer Stories
Retail
Malaysia
Digital Commerce
How ADA Built, Managed, and Enhanced D2C for leading Apparel Company across APAC
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
0
%
YoY Growth
0
K
Products Managed
Consumer Goods
Omnichannel Commerce
How a Leading Personal Care Brand Achieved 80% GMV growth through Coordinated Commerce Operations
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
0
%
GMV Growth
Retail
AI Command Centre
How a Leading Retailer Cut P&L Forecasting From 60 minutes to 1 minute
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
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%
Efficiency Gain in P&L
0
%
Efficiency Gain in Budget Optimization
Consumer Goods
Digital Commerce
How a Korean Beauty Brand Exceeded Targets in Month One of SEA Launch
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
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KOL Engagement
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