Industry type
How a Leading Personal Care Brand Achieved 80% GMV growth through Coordinated Commerce Operations
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
The Results
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%
GMV growth
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%
conversion rate uplift
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%
ATP rate maintained
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Product rating maintened
The Challenge
The brand needed to professionalize marketplace operations and drive sustained growth across Shopee and Lazada, but lacked the operational cadence and platform expertise to compete effectively on the digital shelf.
The Solution
ADA implemented comprehensive marketplace operations: well-defined process with weekly campaign planning, clear assortment strategies, robust inventory management with 95% ATP rate, and monthly business reviews for continuous optimization.
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How Cycle & Carriage Singapore turned WhatsApp into its main channel for events, test drives, and high-net-worth engagement
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%
Improved lead completion rate
