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Customer Data Platform

Your customer data, finally working as hard as you do.

Strategy, build, and value extraction for your CDP, not just another platform to manage.

Most CDPs are bought and never deliver. We help you choose the right approach, build it the right way, whether that is a packaged Retail CDP or a composable architecture on the data cloud you already own, and keep pulling value out of it long after go-live.

70-80 %
Profile unification rate
$ 0 M
in sales generated from intent-based targeting
0 %
conversion lift in three months

See How we Can Transform Your Growth with Customer Data Platform Solutions

How ADA builds a CDP that delivers

Strategy & Technology Selection

Choose the right approach before you build.

Use case definition, platform choice, and identity strategy. We help you decide between a packaged Retail CDP, a composable architecture on your own cloud, or a hybrid, based on your data estate and where you want to be.

Implementation & Build

From data ingestion to activation, built inside your environment.

Deployment, data ingestion from every source, identity resolution into a golden customer record, governance, segmentation, and activation connectors, delivered on the platform that fits.

70- 0 %
profile unification rate

Industry Accelerators

Shortcut the path from raw data to first value.

Pre-built retail, QSR, and financial services data models, use cases, and model libraries, so you reach value in weeks, not quarters.

Ongoing Value Extraction

The work does not stop at go-live.

Continuous use case expansion, new activations, and model deployment that keeps the CDP earning quarter after quarter, turning a licence you pay for into a capability that earns.

Two ways to build

Packaged Retail CDP

A purpose-built platform for retail and consumer businesses.

Retail identity resolution, 150+ retail-ready predictive models, and governed activation out of the box. The fastest path to value where a proven retail platform fits.

Composable CDP

Your data cloud, your data, no lock-in.

CDP capability built on your existing Snowflake or Databricks with zero data copy. Your data, models, and learnings stay in your warehouse, with no new silo.

70- 0 %
profile unification rate

Built for your industry. Unified for your customers.

Vertical-specific data models, compliance guardrails, and predictive accelerators designed for your industry. We do not sell generic CDPs. Every build comes with vertical accelerators designed for your regulatory and operational reality.

Retail & Ecommerce

Unified online, in-store, and loyalty data for a complete customer view.

Identity that resolves customer and product affinity together, activation across the full commerce stack, and media efficiency from a clean, unified base.

Key Use Cases

  • Unified profile across online, in-store, and loyalty
  • Identity resolution with product affinity
  • Real-time activation across owned and paid channels
  • Media efficiency from a deduplicated base

Quick Service Restaurants

One guest profile across loyalty, app, and transactions.

Loyalty, app, and transaction data unified into a single guest profile, with real-time activation for offers, frequency, and reactivation across owned and paid channels.

Key Use Cases

  • Unified guest profile across app, loyalty, and POS
  • Frequency and reactivation campaigns
  • Offer personalisation by visit behaviour
  • Real-time activation across channels

Financial Services

Unified customer data foundation with compliance-ready architecture.

A complete customer view for cross-sell, with auditable models that pass compliance and identity resolution across fragmented account and product systems.

Key Use Cases

  • Unified view across accounts, channels, and products
  • Cross-sell propensity with auditable models
  • Identity resolution across product systems
  • Governed activation with audit trails

Stats 255% — cross-sell conversion lift

Automotive

Showroom and digital data unified for intent-based selling.

Showroom and digital unification, intent segmentation, and dealer activation, proven to generate significant sales from intent-based targeting.

Key Use Cases

  • Showroom and digital profile unification
  • Intent segmentation for high-consideration purchases
  • Dealer activation and personal selling
  • Lookalike expansion on high-intent segments

Stats $500M — sales generated from intent-based targeting

How it works

Connect Your Data

Ingest customer data from CRM, web, app, POS, marketing platforms, and call centre, through batch and streaming connectors for complete coverage.

Unify Identities

Identity resolution and profile unification into a golden customer record, the same customer recognised across every channel and touchpoint.

Enrich Profiles

Data enrichment adds demographic, location, and behavioural signals, filling gaps in first-party data for enhanced targeting.

Predict Behaviour

Transparent, auditable models for churn, propensity, lifetime value, and next best action, so you know who is at risk, who is ready to buy, and what to offer.

Activate Instantly

Segments flow automatically to every channel, triggered by real-time behaviour, not IT tickets.

Connect Your Data

Ingest customer data from CRM, web, app, POS, marketing platforms, and call centre, through batch and streaming connectors for complete coverage.

Unify Identities

Identity resolution and profile unification into a golden customer record, the same customer recognised across every channel and touchpoint.

Enrich Profiles

Data enrichment adds demographic, location, and behavioural signals, filling gaps in first-party data for enhanced targeting.

Predict Behaviour

Transparent, auditable models for churn, propensity, lifetime value, and next best action, so you know who is at risk, who is ready to buy, and what to offer.

Activate Instantly

Segments flow automatically to every channel, triggered by real-time behaviour, not IT tickets.

Customer Stories

See all customer stories
How a Top 5 Auto Manufacturer Generated $500M in Sales with CDP-Powered Intent Segmentation
Data & AI Foundation

How a Top 5 Auto Manufacturer Generated $500M in Sales with CDP-Powered Intent Segmentation

See full story
0 %
conversion rate
0 $
million sales generated
How a Leading Bank Achieved 255% Cross-Sell Conversion with CDP-Powered Micro-Segmentation 
Financial Services Customer Intelligence

How a Leading Bank Achieved 255% Cross-Sell Conversion with CDP-Powered Micro-Segmentation 

Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
See full story
0 %
Cross-Sell Conversion Lift
0 x
Media Efficiency
See all customer stories

See how ADA’s CDP can transform your business