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Omnichannel Marketing

Every campaign personal. Every send, current. Every dollar accountable

Marketing that runs on live customer intelligence, from retention to acquisition.

We combine open-time content, real-time audiences, and value-based media with the team that runs it, so your campaigns build and optimise themselves and your media spend acquires customers for their value, not their clicks.

0 %
lower cost per acquisition
0 %
increase in first login activation
0 %
marketing service provider cost savings

See How we Can Transform Your Growth with Customer Data Platform Solutions

How ADA Omnichannel Marketing works for you

Martech Implementation & Management

Your stack, built right and run by a team that keeps it producing.

Platform selection, architecture, and integration, then campaign operations, journey orchestration, and continuous optimisation as a managed service, because platforms need operators and most teams cannot staff them.

Autonomous Marketing

Campaigns that trigger themselves on real-time behaviour.

Real-time segments, behaviour signals, and AI-scored audiences fire campaigns automatically, with governed syndication to Meta, Google, TikTok, and every owned channel on marketer-controlled schedules.

Active Content

Every email current at the moment it opens.

Personalised content assembled the instant a customer opens the message: live price, live stock, current offers, and recommendations, across email, WhatsApp, RCS, and push. It sits on top of your existing ESP, so there is no replatforming.

18- 0 %
WhatsApp cart recovery, versus around 8% on email

Performance Marketing

Media bought for the value of the customers it brings in.

Full-funnel strategy and execution across Meta Advantage+ and Google Performance Max, with unified audience insights, dynamic creative, and optimisation tuned to customer lifetime value, not cost per click.

0 %
lower cost per acquisition

Built for your industry. Personal at enterprise scale.

Vertical-specific campaign strategies, compliance guardrails, and media models designed for your industry. Every engagement pairs the intelligence products with the team that operates them.

Financial Services

Compliant personalised communication at scale, proven to activate.

Personalised broadcasts and activation campaigns with full audit trails and data sovereignty, plus value-based acquisition that connects media spend to funded accounts and approvals.

Key Use Cases

  • Compliant personalised broadcasts at million-user scale
  • Activation journeys from first login to funded account
  • Value-based acquisition for cards, lending, and wealth
  • Auditable AI segmentation for regulated environments

Stats 84% — increase in first login activation

Retail

Open-time offers and lifecycle campaigns on the same intelligence as your storefront.

Campaigns that assemble at open time on the recommendation graph running your site, so channel and storefront always agree, launched in minutes rather than weeks and brought fully in-house.

Key Use Cases

  • Open-time offers with live price, stock, and recommendations
  • Behaviour-triggered segments across email and SMS, from price drops to back-in-stock
  • Personalised loyalty and cashback campaigns at member scale
  • Real-time cart and browse recovery on WhatsApp

Stats 60% — marketing service provider cost savings by bringing campaigns in-house

Healthcare

Consent-first engagement across the patient journey.

Appointment, adherence, and follow-up communication with consent management and compliance guardrails built in, orchestrated across the channels patients actually use.

Key Use Cases

  • Appointment and adherence communication
  • Consent-first patient engagement
  • Follow-up and re-engagement orchestration
  • Compliant personalisation across channels

Automotive

Showroom and digital data unified for intent-based selling.

Showroom and digital unification, intent segmentation, and dealer activation, proven to generate significant sales from intent-based targeting.

Key Use Cases

  • Showroom and digital profile unification
  • Intent segmentation for high-consideration purchases
  • Dealer activation and personal selling
  • Lookalike expansion on high-intent segments

Stats $500M — sales generated from intent-based targeting

How it works

Connect Your Intelligence

Plug into your CDP, warehouse, or CRM so campaigns run on live customer data, not stale exports.

Build the Audience

Real-time segments from behaviour, long-term patterns, and AI scores, ready to activate the moment they qualify.

Assemble the Content

Open-time personalisation renders live price, stock, offers, and recommendations at the moment of open, across email, WhatsApp, and push.

Activate Everywhere

Governed syndication streams audiences to owned channels and paid media on marketer-controlled schedules.

Optimise Continuously

A managed team runs, tests, and tunes campaigns and media against value, so performance compounds instead of plateauing.

Connect Your Intelligence

Plug into your CDP, warehouse, or CRM so campaigns run on live customer data, not stale exports.

Build the Audience

Real-time segments from behaviour, long-term patterns, and AI scores, ready to activate the moment they qualify.

Assemble the Content

Open-time personalisation renders live price, stock, offers, and recommendations at the moment of open, across email, WhatsApp, and push.

Activate Everywhere

Governed syndication streams audiences to owned channels and paid media on marketer-controlled schedules.

Optimise Continuously

A managed team runs, tests, and tunes campaigns and media against value, so performance compounds instead of plateauing.

Customer Stories

See all customer stories
How OCBC Securities reduced acquisition costs by 61% with full-funnel AI optimization
Financial Services

How OCBC Securities reduced acquisition costs by 61% with full-funnel AI optimization

Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
See full story
0 %
35% increase in repeat purchases
0 M
35% increase in repeat purchases
How DBS Indonesia Activated Its Existing Customer Base to Drive Loan Uptake and AUM Growth Through WhatsApp
Financial Services Singapore AI Experiences

How DBS Indonesia Activated Its Existing Customer Base to Drive Loan Uptake and AUM Growth Through WhatsApp

See full story
0 X
Higher conversion than legacy channels​
See all customer stories

See how ADA’s Omnichannel Marketing can transform your business