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Case Study

ADA used Consumer Profiler Insights to Understand Consumer Attitudes, Preferred Platforms, and Segmentation for a Vaccine Rollout

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The Results

Consumer Attitudes
·Understand the public’s awareness, consideration, motivation and barriers of the disease and its vaccine.
Engagement Platforms
· Explore effective strategies to promote dengue vaccination, close the awareness gap of the dengue vaccine and address vaccine hesitancy.
Segmentation
· Identify and create consumers segments based on consumers’ life stage, concerns and behaviour to help determine vaccine rollout priority, the potential market size of the segments and engagement plans for the key segments.

The Challenge

The client is one of the largest players in pharmaceutical industry with a global footprint in more than 45 countries and over 49,000 employees. The company is on constant pursuit of potentially life-changing treatments for patients, and recently introduced a new dengue vaccine.

The client faced challenges in introducing the vaccines to the right target group without understanding who should be their key target audiences and what should be the key platforms to reach out to them.

The Solution

ADA’s consumer profiler insights helped client to prioritize who is their key consumer target segment to reach out to for its vaccine rollout via profiling of different groups of consumers based on different geographical areas with high dengue risk. The profiling attributes include:

·      Demographics – Age group, affluence level, household with or without kids, etc.

·      Online interests – Gaming, social, communication, etc.

·      Places of interests – Entertainment, accommodation, education, commercial, etc.

Results
Challenge
Solution
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