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Case Study

We helped a digital-first company create major cost & time savings with data synchronisation and automation

The Results
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Time saved every month.Finance now relies on a singular, definitive source for reporting regulatory reports.
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Of the cost saved on the monthly fines previously accrued for tardy tax filings with the government.
The Challenge

Our client is a major player in India’s digital healthcare realm, operating in both B2B and B2C sectors. Offering medicines, diagnostics tests, online consultations, and healthcare products, the platform connects users and retailers with trusted vendors and professionals, revolutionizing healthcare accessibility in the nation.

The client’s finance team faced significant challenges in their monthly processes, spending a minimum of 40 labour-intensive hours manually verifying and correcting missing data in Microsoft D365.

With no unified source of truth, they struggled to consolidate data from disparate sources, leading to manual reconciliation efforts and delays in filing regulatory financial reports. Consequently, these inefficiencies resulted in fines imposed by the government due to late submissions.

The Solution
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Bar charts showing the number of terminated customers between the termination of the contract and the start date of the new contract, the number of unsubscribed customers by sales channel, the number of unsubscribed customers through purchasing channel, the number of customers lost by store, and more.
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The Results
The Challenge
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