Scale personal experiences that convert by unlocking intelligence in every journey
Our solutions
Customer Intelligence
Build a unified customer view and predictive foundation with identity resolution, segmentation, and pre-built ML model packs (churn, propensity, RFM, next-best-action) to power targeting and real-time decisions.
AI Experiences
Modernize digital journeys with personalization, experimentation, and measurement. Built to reduce drop-offs, lift conversion, and improve revenue per visit
Conversational AI
AI agents for marketing, sales, and service that understand customer intent, access your knowledge, and resolve issues instantly. Turning every interaction into a growth opportunity
Customer Intelligence
AI Experiences
Conversational AI
Customer Intelligence
AI Experiences
Conversational AI
Chat with ADA’s experts or book a tailored demo to see which solution fits your business best.
Trusted Technology Partnerships powering seamless intergration
Meta Messaging Ecosystem
WhatsApp Business orchestration with multi channel readiness (WhatsApp, Instagram DM, Facebook Business Messaging). Designed for reliable delivery, governance, and analytics
Snowflake
ADA’s partnership with Snowflake goes beyond integration: we build vertical, outcome-led solutions on the Snowflake AI Data Cloud, combining AI-ready data foundations with accelerators that move teams from insight to activation fast. Recognized by Snowflake as Industry Solution Partner of the Year (SEA) in 2025, we’re also helping bring privacy-safe collaboration to market with Snowflake Data Clean Rooms, launching first one in Malaysia, so brands can unlock value from data without compromising trust.
Databricks
ADA’s partnership with Databricks powers enterprise-grade AI and analytics at scale on the Databricks Data Intelligence Platform. We help organizations unify their data estates, build production-ready ML pipelines, and operationalize GenAI use cases—from customer intelligence to demand forecasting. We bring pre-built accelerators and industry playbooks that compress time-to-value, whether it’s activating a lakehouse architecture or deploying real-time decisioning models across financial Services, retail, and telco.
Customer Stories
How OCBC Securities reduced acquisition costs by 61% with full-funnel AI optimization
How Cycle & Carriage Achieved 3X Productivity and 50% Higher Engagement
How DBS Improved First Login by 84% with Compliant, Personalised Broadcasts
How MBSB Bank processed 75,000+ loan applications in one week
Do we need all three solutions?
No. Start where the constraint is (unified customer view, digital journeys, or conversational execution). They work together through shared signals and orchestration.
How is this different from a CDP/DXP/chatbot license?
ADA connects, governs, and activates your existing stack into measurable outcomes. Not just tool deployment.
What is the fastest path to value?
Launch one high impact use case (acquisition efficiency, onboarding recovery, or servicing containment), instrument outcomes, then scale across journeys and channels.
We already have a CDP. Do we need Customer Intelligence?
If your CDP is working, great. We integrate with it. Customer Intelligence provides the data foundation and predictive models. If your CDP needs work, we fix the foundation first.
How is Conversational AI different from a chatbot?
Chatbots deflect. We resolve. Our AI agents use RAG to access real knowledge, AI Studio to maintain brand consistent personas, and intelligent escalation to know when humans are needed.
Explore more solutions
