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Conversational AI

Turn Customer Conversations into Real Business Outcomes

We turn everyday customer conversations into intelligent messaging and voice journeys to drive scalable business outcomes across the entire customer lifecycle.

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What we did

We drove 55% of Samsung S25 sales for M1 on WhatsApp

See how M1 drove 55% more Samsung Galaxy sales using automated conversational WhatsApp journeys with ADA. Read the full conversational AI case study.

Telco Services
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What we did

We reduced 35% payment drop-offs with in-chat payments for a leading Malaysian telco

See how an innovative Alpha Program helped a leading Malaysian telco optimize its billing ecosystem and significantly reduce payment drop-offs.

Telco Payments
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What we did

A leading financial institution improved collection rates by 2x using WhatsApp conversations

See how WhatsApp transformed a traditional collection process into an automated revenue recovery engine. Learn more with ADA’s conversational AI case study.

Financial Services
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What we did

How DBS Indonesia Activated Its Existing Customer Base to Drive Loan Uptake and AUM Growth Through WhatsApp

Discover how DBS Indonesia achieved 1.8x higher loan conversions by shifting from legacy channels to personalized customer engagement on WhatsApp.

DBS Indonesia Case Study
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What we did

How Cycle & Carriage Singapore turned WhatsApp into its main channel for events, test drives, and high-net-worth engagement

Discover how Cycle & Carriage achieved a 60% higher lead completion rate and boosted event attendance using personalized WhatsApp marketing strategies.

Automotive Lead Gen
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What we did

How Chery Malaysia built a real-time post-service feedback system across dealerships nationwide through WhatsApp

ADA helped Chery Malaysia built a real-time post-service feedback system across dealerships nationwide through WhatsApp. Read the full story.

Automotive Visibility
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See how Conversational AI drives measurable business growth

Omnichannel Lifecycle Orchestration.

Orchestrate acquisition, onboarding and retention journeys across messaging and voice. Seamlessly connected to WhatsApp, Instagram Direct and Messenger.

AI Studio for Intelligent Personalization.

Launch AI agents quickly with configurable workflows, prompt controls and reusable templates. Choose your pref

Enterprise-Grade Scale.

Built for high-volume environments. With deep integrations, secure architecture and high availability. Supports 5M+ millions of interactions per day.

Conversational AI at Scale

Omnichannel Lifecycle Orchestration.

Orchestrate acquisition, onboarding and retention journeys across messaging and voice. Seamlessly connected to WhatsApp, Instagram Direct and Messenger.

AI Studio for Intelligent Personalization.

Launch AI agents quickly with configurable workflows, prompt controls and reusable templates. Choose your pref

Enterprise-Grade Scale.

Built for high-volume environments. With deep integrations, secure architecture and high availability. Supports 5M+ millions of interactions per day.

Conversational AI: Kuala Lumpur Executive Roundtable

Join industry leaders in Kuala Lumpur to explore explore real-world applications across telco, financial services, and automotive at In-Thread: The Largest Conversational AI Summit in SEA.

Get in touch to discuss Conversational AI can drive real business outcomes for your enterprise today