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Solutions
- - - Solutions
      IdentityVerify real users with carrier-grade signals & multichannel verification delivered through a single API
      
      AuthenticationTurnkey, multichannel user verification, powering over 4B authentications globally
      
      KYCTelco-led identity proofing to verify real people
      
      PersonalizationUnify customer intelligence and orchestrate journeys across channels so experiences feel personal at enterprise scale
      
      AI ExperiencesDesign, build, and run AI-powered experiences that lift conversion, and improve outcomes
      
      Customer IntelligenceUnified customer view with predictive models, powering segmentation, propensity, churn signals, and next-best actions
      
      Conversational AIAI agents powering human-like conversations, driving real business outcomes
      
      CommerceIntelligent end-to-end commerce experiences powered by data and AI, executed by always-on operations
      
      Digital CommerceAlways-on D2C, marketplace, and social commerce, backed by intelligence driving growth and margin
      
      Omnichannel CommerceUnified execution across channels aligning operations and profitability by channel with intelligence-led coordination
      
      AI Command CenterAlways on AI-powered intelligence turning signals into actioon
      
      Data & AI FoundationUnify and govern data so AI runs reliably, building a scalable foundation for activation, analytics, and automation
      
      Unified Data PlatformUnify customer, product, and commerce data into one governed foundation, eliminating silos and enabling AI, and activation
      
      Data for AIStructure, govern, and optimize data for AI, improving reliability, and enabling scalable automation
Industries
- - - Industries
      Financial ServicesSecure onboarding, compliant journeys, and efficient acquisition, powered by decision-grade intelligence across identity, orchestration, and AI agents
      
      Consumer GoodsCoordinate trade, media, and ops across marketplaces, distributors, and retail with real-time visibility into true profitability by channel
      
      RetailLift conversion, basket, and frequency with unified customer intelligence, AI experiences, and commerce execution, online and in-store
      
      HealthcareImprove access, engagement, and operational decisions with AI-powered conversations, unified patient data, and decision-grade intelligence
      
      TelecommunicationsAcquire, serve, and retain subscribers with AI agents, personalization, and governed data foundations, reducing cost-to-serve and churn.
  - - Featured Case Study
      
      How a Leading Credit Leasing Company Doubled Payment Collection Efficiency with WhatsApp
      
      Financial Services · Japan · Conversational AI
      See full story
Our Company
- - - Our Company
      Our StoryADA is the Data & AI Experience Company building decision-grade intelligence into the experiences that earn trust, move revenue, and scale growth
      
      LeadershipMeet the leaders shaping ADA, building platforms, AI, and operations that turn signals into decision-grade intelligence and measurable results
      
      NewsroomInsights on turning data and AI into business impact covering personalization, customer experience, marketing performance, and digital commerce outcomes.
  - - Featured article
      
      Blogs
      
      2026 Guide: Fixing Supply Chain Visibility Gaps in India’s CPG Sector with AI
      View article
Insights Hub
- - - Insights Hub
      Our WorkDiscover real-world data and AI transformations where advanced analytics, personalization, and commerce drive measurable impact across industries.
      
      Our BlogsInsights on turning data and AI into business impact covering personalization, customer experience, marketing performance, and digital commerce outcomes.
  - - ADA used Consumer Profiler Insights to Understand Consumer Attitudes, Preferred Platforms, and Segmentation for a Vaccine Rollout
      See full story
Events
- - - Events
      Past EventsRevisit community-led events where leaders and practitioners share real-world insights on data, AI, customer experience, and business impact.
  - - Next event in your region
      
      Event/Webinar
      
      ADA Transform: Driving Business Value with AI & Data Solutions
      
      February 20-20, 2025 · Westin, Jakarta, Indonesia · In-person
      View event

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ADA in Malaysia

Level 10, Axiata Tower
Jalan Stesen Sentral 5
Kuala Lumpur Sentral
50470 Kuala Lumpur

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