Industries we lead
Retail
AI-powered commerce, from demand to delivery
ADA helps retailers and brands personalize customer journeys, optimise commerce operations, and grow sales across D2C, marketplaces, and stores, with profitability built in
Data With Media Title
ADA’s Impact on Retail
Rising acquisition costs, fragmented customer data across online and offline, and margin pressure are limiting growth. ADA helps retailers unify data, personalize at scale, and optimise commerce operations, turning every touchpoint into a growth opportunity.
0
%
YoY GMV growth through end-to-end D2C platform operations
0
%
GMV growth and 60% conversion uplift through marketplace operations (Personal Care Retailer)
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%
efficiency gain in P&L forecasting (Global Snacking Company)
We specialise in retail and D2C brands
Combining unified customer data, AI-powered personalisation, and commerce operations to drive growth across every channel.
- Meta (WhatsApp Business)
- Shopify, Salesforce
- Adobe
- Google Cloud
- AWS
- Snowflake
ADA Retail Solutions
Digital Commerce
Always-on D2C, marketplace, and social commerce operations running performance marketing, merchandising, conversion, retention, and service as one unified system.
AI Experiences
A modern commerce experience layer that makes journeys and channels personalised, measurable, and optimised for conversion.
Customer Intelligence
Unified customer data foundation combining online, in-store, and loyalty data with predictive intelligence for complete customer view.
AI Command Center
AI agents for shopping and service that help customers discover, decide, and buy — while turning support moments into loyalty.
Data and AI Foundation
A unified, AI-ready foundation for customer, product, and store data across online and offline, powering personalisation, analytics, and growth.
Customer Stories
Retail
AI Command Centre
How a Leading Retailer Cut P&L Forecasting From 60 minutes to 1 minute
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
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%
Efficiency Gain in P&L
0
%
Efficiency Gain in Budget Optimization
Retail
Malaysia
Digital Commerce
How ADA Built, Managed, and Enhanced D2C for leading Apparel Company across APAC
Where every touchpoint earns trust, every interaction creates value, and every decision is powered by realtime insight.
0
%
YoY Growth
0
K
Products Managed
Retail
AI Command Centre
How a Leading Ecommerce Group Achieved Single Source of Truth Across Channels
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Unified Data Foundation
Insights Shaping the Future of Retail
See how ADA Can Transform Your Retail Experience
Talk to ADA’s retail experts or book a tailored demo to see the results for yourself.