AI-led Framework for Automated Replenishment in HBW Retail
New geographic hotspots, diminishing boundaries between wellness and beauty, and rapidly evolving trends steering customer demand patterns – the current beauty, health, and wellness retail ecosystem is abuzz with disruptions.
For retailers, it’s a unique time to pivot themselves and leverage intelligent process automation to strengthen their foothold in the industry with optimized assortments across all locations.
Here is a strategic framework to achieve this
Decoding the Customer Demand
29% of beauty purchase decisions are motivated by product availability, and 23% by a good selection of products.
Data-Driven Replenishment Instead of Guesses
In 2024, skincare “efficacy” searches spiked by 700%, while 23% of shoppers were influenced by “product price comparison.
Bolster Brick & Mortar Value Props
While online shopping has increased across health, beauty, and wellness retail segments, in- store buying and physical touchpoints still matter. As much as 40% of online retail includes a physical touchpoint.
Automating Promotions Management
The pre-shop motivation for 16% of beauty shoppers comes from “Deals”. 23% of Gen-Z and 28% of Millennials only buy products on discount.