ADA designed and built a Consent Management System for a fast-food chain company to ensure all campaigns remained customer privacy compliant
Consumer Goods
The Results
▲ Compliance
Improved customer privacy compliance through the streamlined and automated consent management system.
▲ Brand & Trust
The consent filtering ensured campaigns were sent only to opt-in customers, strengthening the brand and enhancing customer trust.
The Challenge
A franchisee of global fast-food chains with more than 1,000 restaurants across SEA, is looking for a unified Consent Management System to collect and organize customer consent from various sources. This is crucial to the client in building trust and brand image as they would like to automatically filter customers who have given them the consent for email campaigns.
The Solution
ADA designed and built an automated Consent Management System to enhance how customer consents are captured and managed across various channels. This streamlined system ensures compliance with privacy regulations and timely updates of consent data to the marketing activation platform.
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