Skip to main content

Maximize Guest Experience with real-time business insights

Some of the top QSR chains globally Drive Operational Excellence with Algonomy’s (now part of ADA) Real-time Algorithmic Insights

Create a single source of truth

Ingest & unify structured & unstructured data across own and franchise business across back and front of house systems – POS, Digital systems, Kitchen systems, Guest Experience Survey, Learning Management System, into a Data Lake.

Make timely decisions with real-time, on-the-go access to insights

Get up-to-the-minute access to analytics and insights on sales, operations, HR, digital, labor & more. Empower your area coaches with real-time, actionable insights to make effective decisions.

Create winning menus

Maximize profitability through AI-driven menu engineering. Leverage insights on top-selling items, popular combos, food costs to optimize menu mix.

Forecast accurately, grow sales revenue

Accurately forecast demand for each store by including internal and exogenous factors such as humidity, temperature, rain & wind. Identify top performing and lagging stores and sales contributions across channels to make appropriate growth decisions.

Measure impact of deals & discounts

Identify deals and discounts that are contributing most to sales. Analyze sales performance pre and post promotions, to optimize investments & take up.

Optimize Operations

Track end-to-end ordering process covering make-time, wait time, delivery time, in-store time to improve speed and efficiency. Compare trends by month quarter and annually.
Ingest & unify structured & unstructured data across own and franchise business across back and front of house systems – POS, Digital systems, Kitchen systems, Guest Experience Survey, Learning Management System, into a Data Lake.
Get up-to-the-minute access to analytics and insights on sales, operations, HR, digital, labor & more. Empower your area coaches with real-time, actionable insights to make effective decisions.
Maximize profitability through AI-driven menu engineering. Leverage insights on top-selling items, popular combos, food costs to optimize menu mix.
Accurately forecast demand for each store by including internal and exogenous factors such as humidity, temperature, rain & wind. Identify top performing and lagging stores and sales contributions across channels to make appropriate growth decisions.
Identify deals and discounts that are contributing most to sales. Analyze sales performance pre and post promotions, to optimize investments & take up.
Track end-to-end ordering process covering make-time, wait time, delivery time, in-store time to improve speed and efficiency. Compare trends by month quarter and annually.

“As a strategic technology partner, Manthan strengthens our ability to bring scalability, speed and disruptive innovation as Pizza Hut continues to elevate the customer experience through greater convenience and personalization. Their technology is a complete game changer for us, and I suspect it will be for the entire hospitality industry.”

Kate Vacovec
Director of Finance

“In our business, the ability to drive value and quickly adapt to changes in micro-demand is critical to optimizing various aspects of our business. The rich and contextual decision capabilities in Manthan make it easy for our business to know and respond to these opportunities so that our consumers can access our crave-worthy chicken faster and fresher than ever before.”

Reza Kouhang
CFO

“The CDP and Customer Journey Orchestration projects were key to McDonald’s India’s digital and data transformation journey, whereby we were able to build capabilities to drive insights-driven marketing across channels. We deeply appreciate the invaluable assistance provided by Algonomy’s analytics and campaign specialists, who have worked closely with us to develop and optimize our campaigns.”

Arvind R P
CMO, McDonald’s India

FAQs

Is Restaurant Analytics built for franchises or brands?

Restaurant Analytics is developed to support both brand use cases and franchise use cases. In the case of a brand, data from all the franchises of the brand will be standardized and consolidated to give a single view of the brand and how each franchise is performing.

In the case of a franchise, data from multiple brands operated by the franchise will be standardized and consolidated to give the franchise a view of how various brands are performing across different regions and across all metrics.

What are the typical data integrations for Restaurant Analytics?

Algonomy (now part of ADA) ingests data from structured & unstructured data sources such as Point Of Sale, Front and Back-office systems, Kitchen systems, Delivery systems, Guest Experience Surveys, Learning Management System, Restaurant Compliance systems and other related platforms to create a single source of truth for use by various modules within Restaurant Analytics.

Can Restaurant Analytics highlight discrepancies?

Alerts can be set in the application if there are any drops or unusual increases in specific metrics. For e.g., if the revenue growth drops for certain stores or some stores are not reporting a new combo launched then the tool can be configured to send auto scheduled reports & insights triggering relevant users.

What happens if some stores are not able to process their data and stay offline for a period?

Algonomy’s (now part of ADA) platform can handle late polling and process back-dated data up to a pre-defined number of days. Our platform handles 7 to 15 days late polling on a daily basis and on weekends we handle 15-30 days of late polling. This is a configurable parameter which can be modified at any point of time.

Can Restaurant Analytics process real-time data?

Restaurant Analytics supports both real-time and batch data. Typically, our customers push all their online order data in real-time in order to analyze sales, traffic, performance of new combo, deals launched, etc.

Can we restrict access to specific information for a particular store and/or region for every user?

Restaurant Analytics comes with complete user-role-security-control, where any user can be restricted to a specific store or region or report or metrics.

Transform your business and dramatically improve Operational Efficiencies with ADA’s Restaurant Analytics.

Empower your team with:

  • Real-time Insights on the go.
  • Restaurant focussed Algorithms for decision making.
  • Course correct with agile decisioning.

Get in touch with an Expert